That’s Comcastible!

by Eric Price on February 18, 2017

Nope. Not Comcastic. Not at all. Want to hear a scary story? Are you reading this late at night. Under your covers with a flashlight? Well you don’t need one unless your device doesn’t have a backlight – and that’d be a scarier story.

I’ll keep this brief – if that’s even possible.

So, I know my cable box is old. I know my TV is new. I know that my picture is awful because I’ve got an old cable box connected to my 4K resolution TV via rca cables. Not HDMI. But, my box doesn’t have HDMI. So, I thought I’d finally tackle this error and go online from work and bring up a chat box with Comcast. After a while of explaining my situation (and why do they make you fill out the pre-chat info if the chat operator never reads it?) – the final recommendation – call Comcast tech support. So, I called Comcast – picked up a phone. Old school method. Their final say – call and pay to have a tech replace it with a newer one or drive to the local Comcast office and get it replaced for free. Brick and mortar it is! Ultimate old school!

You’ll find a strange lot standing in line at a Comcast office. Remember those pictures of the people of Wal-Mart? I think it became a coffee table book at one point. Well, Comcast might have a go at that. So, there I am standing in line, holding my number, like I’m going to ask for a side of beef. I get a new box. Story ends? Nope, but soon- sort of!

I take it back and find out that the new cable box doesn’t power on. I use “new” loosely as in my Mr. Fixit hat, I find that the date of manufacture was 2010. I also find that it’s not the box, but the AC Adapter. Being Mr. Fixit, I, of course, quickly found an equivalent AC Adapter in my stash of AC Adapters (similar voltage and amperage and plug that fits with the correct positive tip). That’s kind of a big deal. And I was especially happy since I had rec’d the “new” Comcast box near noon on a Saturday and it was Sunday and they were closed.

Two weeks later (today), I went back to the brick and mortar location to get a replacement AC Adapter. Busy day. I was number 87 and they had just called 77. But, I waited patiently. Me and my non-working ac adapter to my new decade old cable box. Finally, they called my number. However, they would not replace the AC Adapter. They didn’t have any laying about. Only with other “new” cable boxes. I’d have to bring back my entire cable box, ac adapter and remote and swap them out for another set. Or they could give me a completely new set and charge me for it until I brought back the old new decade old set. Wow.

So, I left. I’ll just throw my non-working ac adapter in a drawer should the day come when I return the cable box or upgrade it again. I’m not going to remove a perfectly working cable box just to get a replacement AC Adapter. And wouldn’t the end result have been the same? They would have ended up with my broken ac adapter and a cable box and remote and I would have ended up with a (hopefully working) cable box, ac adapter and remote – so why couldn’t they have just opened another used new cable box and given me that adapter?

That’s an example of customer service run by a conglomerate. No rules for Mr. Fixit. I suppose the average Joe would have not figured it was the AC Adapter and have returned the whole thing and done it all in one trip. Sigh.


Dogs Are Never Rude…a work in progress

by Eric Price on January 29, 2017

Where do I start? How about the title. I was going to call it I Hate Dogs, A Story of Loving, but then I thought that might be too ambiguous. And then I either said this or heard this recently and bam – a better title. It’s all about the ambiguity it seems. At least until I can provide more detail. And this miserable monologue just might do that.

I didn’t grow up with a dog. I remember as a toddler that we briefly had a dog. My dad chasing after it as is it ran away. But, I’m not sure how that was so as my dad is allergic to dogs. He makes it seem like he’s deathly allergic, but that’s not true. We’ve had a dog or two run through the house and he never knew – or had a symptom. But, if you tell him they have dogs, then the visit is cut short or doesn’t happen. So, no dogs. A bird yes – around age 13. That was my first real pet. Pretty Boy we called him. Mainly because we wanted him to say “pretty boy,” but he/she never did. It’s tough to tell the sex of a bird. We had Pretty Boy a long time; long enough for me to graduate and go off to college. He died after that. Something about an egg stuck inside her. At least we finally learned her sex.

So, dogs. No dogs growing up. But, I knew about dogs. And yet, my experience was not good. I was a paper boy. I also sold newspaper subscriptions door to door. I learned to put my foot in front of the screen door in case a dog charged it when I ran the door bell. So, you could say I learned to be afraid of dogs. And being a paper boy didn’t help either. I learned my route. I knew to be careful of certain yards. But, I do remember one house that always stank. I think it was because they had dogs. At least, that’s what I told myself. And so I vowed not to let that happen to me – to live in a house that stank.

Once I took the job of babysitting some dogs. Poodles. Two. They belonged to the neighbors and I was given a key to feed them and check on them. Their food was prepared and stored in the freezer. Fancy food. I got paid. After a few days I had to clean up some mistakes on the floor. I think they were potty trained as I don’t recall having to walk them. But then they started hiding under the furniture. I tried to get them out and they nipped at me. Their eyes reflected red light and they growled. I was scared. Then upset. Then angry. Stupid crazy dogs. I was so nice to them.

And so years went by. I met a girl in college – in another state – via the Internet before it was the Internet (that’s another story). We moved in together. We got a dog. She graduated. The girl, not the dog. We moved to Florida – her mom’s house. The dog was a Jack Russell Terrier. I’m not good with knowing breeds, so give me credit for that. His name was Hammer. He had a heck of a sex drive. We got him from a breeder. He ran away too. Probably to um….breed. The name was given by the breeder – a sign we ignored.

Let’s try another. Ok then. A small hairy dog. I don’t recall the name. We had an apartment by then. Two bedroom. But we were away a lot. Work. Etc. Still in our early 20’s. So, we gave it away – to someone with a yard. We felt it was good for the dog. I don’t recall caring much one way or another. That’ll probably come up in N.E.T. (neuro emotional technique – google it) some day.  So, now no dog. Instead, we bought our first house. Kids arrived as they seem to do. Kids can be rude, once they learn it from their parents – or other kids in case the parents deny it.

Do you know what I can’t walk down a pet food aisle in the grocery store? Well, I could, but I don’t. I’m not allergic. I just don’t like the smell of pet food. Maybe because it reminds me of that stinky house. And yet, I’m ok with a pet store or a pet shelter.

I’m going to stop for now before this gets too long. Blogs should be fairly short right? But, I’ll be back later to tell you the real reason I’m writing this.


A Pricemas Story

January 2, 2017

So, do you remember the part in A Christmas Story movie where the dad is revered for his ability to change a fuse quicker than a jack rabbit on a date? I’m not sure what that means. I’m actually afraid to google it. However, the point is, he had replaced a fuse so many times, […]

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LyveHome is Dead

January 1, 2017

Aside from all the horrible tragedies and sad losses we’ve experienced in 2016, another has come to light. Or rather, dark. We have spoken about technical jargon that has disappeared over the decades as new technology takes it’s place. But, even the new stuff is disappearing. And more quickly than in the past. There is definitely […]

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Buying Printer Ink, Why does it have to be so difficult!

September 13, 2015

Ok. So we’re at the store. My wife and I. I bring the technical attitude and she the ability to remember stuff. What a combo! But is it enough? We’re staring at a wall of ink cartridges trying to remember what printer we have at home that’s crying out for more ink. We know it’s […]

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Just some Tech that we no longer speek in my life time…

September 13, 2015

I’m almost 50 years old. I bought my first computer in 5th grade with money from selling newspaper subscriptions door to door. If I think about it, there’s quite a bit of technology I’ve experienced in my lifetime. Here is some GeekSpeak we no longer use: Turn the Channel (TV) Black & White (TV) UHF […]

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Where 3D Meets the Watch

June 2, 2015

Ok, don’t get excited! It’s not what you think it is – or if you know me, then it is! When two technologies collide…..bam! I was thinking that this whole magnetically affix the charger to the back of the Apple Watch thing was a bit cumbersome. There is a band in the way. Doesn’t someone […]

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Apple Watch Tips #1

May 19, 2015

I’ve recently discovered (if by accident counts, that too!) a few not so obvious features of my Apple Watch. The Friend Button This is a thus far, pretty useless button. I have no Apple Watch friends. So, I can’t take advantage of the ability to send drawings, taps or heartbeats to a fellow watch owner. […]

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Apple Watch Under Water

May 10, 2015

Here’s a common question. Is the Apple Watch waterproof? Apple doesn’t say much about this. However, it does state that it meets a standard for water resistance. The standard says the device that meets it can be held under 3 feet of water for up to 30 minutes. But, who’s going to test this? Thank […]

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Windows X

May 10, 2015

Can I call it that? Sure sure. I meant Windows Ten. Windows 9.5 1/2? Whatever it is or will be, it’s my understanding that it’s the last. All future updates will be minor and much more frequent than waiting for large massive upgrades every 3-5 years. So, think 10.00001, 10.00002 etc. I have it installed […]

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